How the application works
One process. Three sides. No spreadsheet.
The hotel creates the offer
When the hotel receives a booking, reception enters the basic details about the guest and their stay into the application. Then, with one click, the airport transfer offer is sent to the guest’s email address.
Reception enters:
- Guest first and last name
- Arrival date
- Departure date
- Guest email address
- Guest phone number (optional)
Right after sending, the application shows that the offer has been sent to the guest.
The guest chooses a transfer and books the ride
With one click from the email, the guest opens the web application, where the details the hotel already entered are pre-filled – first and last name, arrival date, departure date, and email address. If the hotel did not have the guest’s phone number when creating the offer, the guest can add it later.
The guest then enters the flight number and arrival time, and if needed adjusts the number of passengers and suitcases, requests a child seat, and chooses the available transfer options. The price is shown automatically based on the selected options.
The guest can also book a return transfer to the airport right away, by entering the relevant date and time.
After accepting the terms of use, the guest confirms the reservation. No payment card is required – the transfer is paid at the hotel, together with the hotel bill.
Everyone receives a booking confirmation
After the guest chooses and books the transfer, they immediately receive a booking confirmation at their email address with the ride number and all the details they selected. If needed, the guest can change the booking details or cancel the transfer at any time.
At the same time, the hotel and the transfer agency receive an automatic notification in the system and by email that the guest has ordered the transfer, together with all the necessary ride details.
For extra certainty and to prevent anything being missed, the transfer agency confirms receipt of the reservation in the system, which records that the ride has been received and taken into processing.
The agency meets the guest at the airport
The entire transfer organized in just 30 seconds
To organize the guest’s complete transfer from the airport to the hotel, on day one reception entered only the guest’s first and last name, arrival date, and departure date.
- 0 emails sent to the guest by hand.
- 0 extra back-and-forth with the guest.
- 0 emails sent to the transfer agency.
Reception finished its part of the work in about 30 seconds. The guest completed the details needed for the transfer, chose the options, and booked the ride, while the hotel and the transfer agency automatically received all the necessary information.
No repeated messaging, no retyping data, and no wasted time – one entry in the application starts the entire transfer process.
Hotel and agency share the same overview
The hotel and the transfer agency always have access to the same data on completed transfers, the number of rides, and the amounts. Everything is recorded in the application and available in one place.
When it is time to invoice, the transfer agency simply sees the total amount to bill the hotel, while the hotel sees the same overview and the same amounts in its account.
There is no need for later checking, matching spreadsheets, or recounting rides. Both sides work with the same data, so the chance of a billing error is kept to a minimum.
Want to see the hotel side as well? Write to us and we will walk you through a live offer.
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