For hotels
Reception should be focused on guests, not spending hours organizing transfers. When a guest requests a transfer, reception often has to collect flight details, the number of passengers and luggage, check the price, answer the guest’s additional questions, and then pass the same information on to the transfer agency and coordinate the ride details.
RideToHotel reduces this entire process to just a few clicks. Reception simply sends the transfer to the guest, who enters all the necessary details through a personalized page, sees the available options and price, and books the transfer. The hotel can complete its part in around 30 seconds, while the rest of the process is handled through the system.
Fewer calls and emails
No more back-and-forth with guests by phone, chat, WhatsApp or email about transfer details. Guests enter the number of passengers, luggage and flight details directly into the system, eliminating unnecessary messages, manual data entry and repeated coordination.
Automatic offer to the guest
The guest receives a personalized offer by email for both the arrival and return transfer. All available options and prices are clearly displayed, so the guest always knows what they are booking and how much they will pay. The booking takes just a few clicks, with no account creation or app installation required. The platform is available in English, German and Serbian.
Confirmations without extra communication
When the guest confirms the booking, they immediately receive a confirmation of their transfer and a transfer number, except for urgent transfers that require additional confirmation. The hotel and transfer agency are notified at the same time. The transfer agency confirms that the transfer has been received and acknowledged, while the hotel simply monitors the status and has a complete overview without the need for additional communication.
A more professional guest experience
The guest does not receive an offer with a price list by email or through an informal message. Instead, they receive a professional booking page featuring the identity of the hotel they have booked, where they can clearly see their offer and choose the most suitable transfer option. From the very beginning, it is clear that the transfer is to the hotel they have booked, so the guest does not need to worry about the address, destination or other arrival details.
Transparent prices
The guest can see the price for the selected option at all times. Whether they choose an economy or business transfer, one or more passengers, additional luggage, or another available option, everything is clearly displayed before the booking is confirmed. The guest knows exactly what they have selected and how much they will pay, eliminating misunderstandings or later claims that a service was not requested or selected.
Immediately after booking, the guest receives a confirmation email with all transfer details, with the option to modify or cancel the booking in accordance with the cancellation policy.
More booked transfers
RideToHotel enables hotels to offer guests transfers in both directions – from the airport to the hotel and from the hotel to the airport. Guests can arrange both transfers with their initial booking, before they even arrive at the hotel.
This gives the hotel an opportunity to provide a complete arrival and departure solution in advance, while the return transfer is already booked and organized, without the guest having to think about making another reservation or deciding later how to arrange their departure.
Simple for the hotel, simple for the guest
RideToHotel is designed to follow the existing way hotels and transfer agencies operate, rather than changing it. The platform adapts to their everyday processes and connects all participants in one place, without introducing complicated procedures or requiring changes to the way they work. The hotel simply sends the transfer to the guest through the platform, while the system takes care of the rest of the process.
Is your hotel not in one of the cities listed above?
No problem. We are expanding RideToHotel to new markets and new cities. If you want to offer your guests a simple, professional way to organize airport transfers, we can add your hotel and your city to the RideToHotel platform.
Contact us and we will arrange transfer availability for your hotel together.
Talk to us